PCM® Process Communication Model

Everyone arrives at the training with their own personality profile, completed in advance, and uses it to learn the model's core concepts and the structure of the six types. The communication key is meant literally here: we learn which words connect with which type.

Two people say the same thing, and yet each hears something different. PCM® makes this phenomenon manageable: it is a scientifically validated, innovative set of tools that enables effective connection with others. The model describes six personality types that are present in everyone, but in a different order and proportion; this determines which channel a person prefers to communicate through, what motivates them and how they behave under stress. Those who recognize these signals can connect in a tone that suits the other person's type.

In the training, participants learn the model's core concepts and the structure of personality through their own personality profile, completed in advance, and then practice applying all this day to day: communication styles, tools and recognizing stress signals, with colleagues and partners alike.

Working from their own profile, participants learn to recognize stress signals and to communicate in a tone that fits the other type.

Program topics

• core concepts of the model
• the structure of personality
• personality profile completed in advance, the personality types
• everyday application of the model: communication styles and tools.

Delivery

We tailor the weighting of the topics to the client organization's situation. On request, we support the program with the Thod learning support system, which helps participants keep applying what they have learned between training days.

It is also worth starting if:

• you need to expand the toolkit for motivating others and collaborating.

Further outcomes:

• a deeper understanding of the dynamics of human relationships, collaboration and conflict.

Contact person Rolek Anna office@grow-group.com +36 30 999 3308