{"id":2433,"date":"2020-04-21T10:38:28","date_gmt":"2020-04-21T08:38:28","guid":{"rendered":"https:\/\/grow-group.com\/stay-connected\/"},"modified":"2020-04-21T11:00:46","modified_gmt":"2020-04-21T09:00:46","slug":"stay-connected","status":"publish","type":"page","link":"https:\/\/grow-group.com\/en\/stay-connected\/","title":{"rendered":"STAY CONNECTED"},"content":{"rendered":"

EFFECTIVE CONNECTION AND CUSTOMER MANAGEMENT<\/strong><\/span><\/h4>\n

 <\/p>\n\n\n\n\n\n\n
PROGRAM NAME<\/strong><\/span><\/td>\nPURPOSE OF THE PROGRAM, CONTENT<\/strong><\/span><\/td>\nTARGET GROUP<\/strong><\/span><\/td>\n<\/tr>\n
EFFECTIVE WRITTEN COMMUNICATION WITH INTERNAL AND EXTERNAL CLIENTS <\/b><\/td>\nDuring the pandemic period, written word is highlighted because of the lack of\u00a0personal interactions. In the time of crisis, we may face increased stress and resistance on the other side therefore the style, vocabulary, empathy and resolution of our letters will be even more important. The aim of our training is to rewrite the most important business letters, customize them fitting to the new situation\u00a0and apply effective principles to make the letters successful.<\/td>\nLeaders, employees whose key role is to communicate in writing internally or externally with clients, to solve problems<\/td>\n<\/tr>\n
NEGOTIATIONS IN VIRTUAL SPACE AND OVER THE PHONE <\/b><\/td>\nWhen talking via phone or online, verbalism and voice come to the fore, but body language does not appear. Training participants\u00a0will learn the tools supporting them and they will be prepared to different challenges, enabling them to conduct business conversations over the phone and online effectively and confidently.<\/td>\nLeaders, employees whose key role is negotiation<\/td>\n<\/tr>\n
TRUSTED SALES ADVISOR ONLINE – CUSTOMER MANAGEMENT AND SALES IN TIMES OF CHANGE AND UNCERTAINTY <\/b><\/td>\nIn times of change, uncertainty and risk, it becomes much more difficult to influence customers and make them engaged in a purchasing decision making process. How can we create a trusted consulting position and have a positive influance on our clients and deliver the expected results? The aim is to understand the basic psychological needs of our clients and to build a trusted position of consultancy, mainly with online and virtual tools.<\/td>\nSales and customer service employees<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n


\nFor further information please contact us!<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

EFFECTIVE CONNECTION AND CUSTOMER MANAGEMENT   PROGRAM NAME PURPOSE OF THE PROGRAM, CONTENT TARGET GROUP EFFECTIVE WRITTEN COMMUNICATION WITH INTERNAL AND EXTERNAL CLIENTS During the pandemic period, written word is highlighted because of the lack of\u00a0personal interactions. In the time of crisis, we may face increased stress and resistance on the other side therefore the […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2433","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSTAY CONNECTED | Grow Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/grow-group.com\/en\/stay-connected\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"STAY CONNECTED | Grow Group\" \/>\n<meta property=\"og:description\" content=\"EFFECTIVE CONNECTION AND CUSTOMER MANAGEMENT   PROGRAM NAME PURPOSE OF THE PROGRAM, CONTENT TARGET GROUP EFFECTIVE WRITTEN COMMUNICATION WITH INTERNAL AND EXTERNAL CLIENTS During the pandemic period, written word is highlighted because of the lack of\u00a0personal interactions. 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